Life360 Lawsuit Update: How to File a Claim (Even Though the Case Was Dismissed)

A smartphone displays the Life360 app logo next to a gavel and a legal document stamped “DISMISSED,” with bold text stating an update on the lawsuit and instructions for filing a claim even if dismissed.

If you’ve used the Life360 family safety app, you may have heard about legal issues concerning how it handled user data. The main concern is that the company was accused of selling its users' location data without their full knowledge or consent.

Navigating the legal details can be confusing, especially since the situation has changed over time. This guide will break down what happened, what your rights are, and whether you might be eligible to file a claim.

1. What’s the Story Behind the Life360 Lawsuits?

The core of the issue revolves around privacy. Lawsuits accused Life360 of collecting and selling highly specific location data from its millions of users, including children, to various third-party data brokers.

1.1 The Allegations Against Life360

The lawsuits claimed that Life360:

  • Sold precise location data to a dozen different data brokers.
  • Collected and shared data from over 33 million users, including the locations of children.
  • Failed to get proper, informed consent from users before selling their sensitive information.
  • Made a significant portion of its income from these data sales, earning at least $16 million in 2020 alone.

1.2 Important Update: The Original Lawsuit Was Dismissed

First, let's clear up a common point of confusion. A major class-action lawsuit filed against Life360 in 2023 was voluntarily dismissed. This means that specific case is closed, and there is no settlement fund available from it.

1.3 A New Legal Battle: The Texas Attorney General Case

While the first case is closed, new legal challenges have appeared. In 2025, the Texas Attorney General filed a major lawsuit against the insurance giant Allstate and its subsidiary, Arity. This lawsuit claims that these companies built a massive driving behavior database by collecting data from apps like Life360, often without users knowing.

This new case alleges that Allstate paid app developers to hide tracking software in their apps. This software then collected real-time location and driving habits, which insurance companies allegedly used to justify raising premiums.

2. Can You Still File a Claim?

Even though the class-action lawsuit was dismissed, some law firms are pursuing individual claims against Life360 through a process called arbitration. Here’s what you need to know about your eligibility.

2.1 Who Might Be Eligible?

Law firms like Labaton Keller Sucharow and Janove PLLC are looking for individuals who meet specific criteria. You may be eligible if you:

  • Used the Life360 mobile app within the last two years.
  • Lived in a state with strong data privacy laws during that time.

2.2 Eligible States for Claims

Currently, law firms are primarily focusing on claims from residents of the following states:

  • Alaska
  • California
  • Colorado
  • District of Columbia
  • Florida
  • Hawaii
  • Idaho
  • Indiana
  • Kansas
  • Massachusetts
  • Montana
  • New Hampshire
  • New York
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • Utah
  • Virginia
  • Washington

2.3 What Could You Potentially Receive?

If your claim is successful, you could be eligible for statutory damages of $500 or more. The exact amount depends on your state's specific privacy laws.

3. How to See if You Have a Potential Claim

If you think you might be eligible, here are the steps to take and what information you’ll need.

3.1 Gather Your Information

To help a law firm evaluate your case, try to collect the following:

  • Account Details: The email address you used for your Life360 account.
  • Proof of Use: Screenshots that show you used the app or have an active account.
  • Timeframe: Any proof that you used the app within the past two years.
  • Residency: Proof that you lived in one of the eligible states while using the app.

3.2 The Evaluation Process

When you contact a law firm, the process usually looks like this:

  1. Initial Screening: The firm will first confirm that you used the app and lived in an eligible state.
  2. Documentation Review: You will be asked to provide the proof you gathered.
  3. Privacy Assessment: The legal team will determine if your data was likely shared without proper consent.
  4. Legal Review: They will assess the strength of your claim based on your state's privacy laws.

4. Important Things to Keep in Mind

Before you proceed, it's important to have realistic expectations.

4.1 A Payout Is Not Guaranteed

Filing an arbitration claim does not guarantee you will receive money. The success of these claims can vary widely, and legal proceedings can take a long time to resolve.

4.2 Your Location Matters

Your eligibility and the potential strength of your claim heavily depend on your state's laws. States like California, with its Consumer Privacy Act (CCPA), offer stronger legal protections and therefore a better foundation for a claim.

4.3 How to Work with a Reputable Law Firm

If you decide to pursue a claim, be cautious and protect yourself.

  • Only work with established, verifiable law firms.
  • Be wary of any service that asks for upfront fees. Reputable firms typically work on a contingency basis, meaning they only get paid if you win.
  • Remember that you are not officially a client until you have signed a formal agreement with the firm.

5. How to Protect Your Privacy on Life360 Now

In response to these privacy concerns, Life360 has made some changes. The company announced it would stop selling precise location data to most brokers, though it continues to share data with select partners like Arity.

If you still use Life360, you can take steps to protect your data.

A phone screen shows the Life360 app’s Privacy & Security menu, featuring options such as opting out of personal information sales, managing location sharing, hiding location, using Circle Switch, and enabling two-factor authentication.

5.1 A Step-by-Step Guide to Limit Data Sharing

  1. Open the Life360 app and go to Settings.
  2. Tap on Privacy & Security.
  3. Look for options related to "Personal Information Sales" or "Do Not Sell My Personal Information" and turn the toggle off.
  4. Review other privacy settings to ensure they are set to your comfort level. It’s a good idea to check these settings periodically.

Conclusion

While the original Life360 class-action lawsuit is no longer active, new opportunities for claims exist through individual arbitration. Your eligibility largely depends on where you live and when you used the app.

If you believe your privacy was violated, consulting with a law firm that specializes in these cases can help you understand your options. However, always remember that legal outcomes are never guaranteed.

As the digital world evolves, cases like this highlight the growing importance of data privacy and consumer protection. Staying informed is the best way to protect yourself and your family.